# Issue
when you try to easy install on XE, it doesn't work with popup
"msg_make_directory_failed"
# Solution
1. Go to Admin -> Settings -> FTP Account Information
2. Type the XE Path from the the directory you confront first when you access your FTP account.
ex1) if full Path is like "/host/home332/USER FTP ID/html/xe/" => "/html/xe/"
ex2) if full Path is like "/host/home332/USER FTP ID/www/xe/" => "/www/xe/"